At the What’s Next with AWS event, CEO Matt Garman, alongside Colleen Aubrey (SVP, Amazon Applied AI Solutions), Julia White (CMO), and OpenAI leaders, showcased how businesses are leveraging AI agents to transform operations. Below are the major unveilings.
Amazon Quick: Your AI-Powered Productivity Companion
Amazon Quick is an AI assistant designed for work, connecting to your apps, learning your preferences, and taking action on your behalf. Starting today, users can access the new desktop app, sign up for Free and Plus pricing plans, generate visual assets in the chat, and connect Quick to even more applications.
New Desktop App (Preview)
The desktop app creates a personalized experience by staying connected to your local files, calendar, and communications without needing a browser. This streamlined access enhances productivity and reduces friction.
Free and Plus Pricing Plans
You can sign up within minutes using your personal email address or existing Google, Apple, GitHub, or Amazon credentials—no AWS account required. The Free plan offers essential features, while the Plus plan unlocks advanced capabilities for power users.
Generate Visual Assets on the Fly
Available today, Quick now lets you create polished documents, presentations, infographics, and images directly from the chat interface. No design skills or hours of formatting are needed, making content creation effortless.
Easily Connect Quick to Even More Apps
Quick is expanding its native integrations to include Google Workspace, Zoom, Airtable, Dropbox, and Microsoft Teams. These additions allow you to work seamlessly across your favorite tools.
Build Custom Apps with Quick (Preview)
You can use Quick to create intelligent apps, dashboards, and web pages that are deeply connected to the rest of your business using natural language. This empowers non-technical users to build tailored solutions.
To learn more, visit the About Amazon News post.
Amazon Connect Expands into Four Specialized AI Solutions
Amazon Connect is evolving from a single product into a suite of four agentic AI solutions designed to work within your existing workflows: Decisions (supply chains), Talent (hiring), Customer (customer experience), and Health (healthcare).
Amazon Connect Decisions
This supply chain planning and intelligence solution shifts teams from crisis management to proactive planning and decisioning. AI teammates, combining 30 years of Amazon operational science and 25+ specialized supply chain tools, adapt to your business, learn from your team, and continuously improve operations.
Amazon Connect Talent (Preview)
An agentic AI hiring solution built for talent acquisition leaders managing scaled hiring. It delivers AI-led interviews, science-backed assessments, and consistent evaluation. Recruiters hire high-quality candidates faster, while applicants enjoy a flexible interview experience that reduces human preconceptions.
Amazon Connect Customer
Previously known as Amazon Connect, this solution delivers intelligent, personalized customer experiences across voice, chat, and digital channels. New configuration capabilities enable organizations to set up conversational AI in weeks, not months, and configure experiences without technical expertise.
Amazon Connect Health
This healthcare-focused solution applies agentic AI to streamline clinical workflows, patient engagement, and administrative tasks. By integrating with existing health systems, it helps providers reduce burnout, improve care coordination, and enhance patient outcomes.